Africa Safari Booking Terms & Conditions
The holidays featured on our website are operated by African Vulture Safaris Ltd (hereinafter called “AVS”, “we” or “us”), which is based in Nairobi, Kenya.
Your booking to Africa is with African Vulture Safaris Ltd (sometimes referred to as AVS).
Travel with confidence.
Your Booking With African Vulture Safaris Ltd
A booking with AVS will exist as soon as we issue our ‘Confirmation Invoice & Itinerary’. We will issue this after receiving your deposit, and confirming every element of your trip to Africa. Your booking is made on the terms of these booking conditions, and in agreeing to them you guarantee that you have the authority to accept and do accept on behalf of your party (named on the booking form) the terms of these booking conditions.
We will gladly quote you a trip in USD, and any quote you receive from us will be valid for 7 days. After this we reserve the right to recalculate the cost based on updated exchange rates. You must pay your deposit and your balance in the same currency that was agreed on when you decided to go ahead with your trip to Africa.
Reservations and Payments terms
When you make your booking you are to pay a deposit of 30% of the total tour price. The date of your instalment payment and the balance payment payable, will be advised by African Vulture Safaris Ltd, and visible on your invoice, but generally the final payment is due no later than 60 days before the date of departure. If your reservation is made within 60 days of departure, the entire cost of the trip should be paid on confirmation. Accepted methods of payment include cash, credit card or wire transfer. There is a 3% credit card surcharge.
If an additional deposit is required you will be informed prior to booking your trip with us.
Cancellations and Refund Policy
Cancellations are only effective on receipt of written notification from the person who made the booking & should be received by email. If the deposit and/or balance is not paid in time, we will be forced to cancel your travel arrangements and will retain your deposit. If your payment is late, we will send you a reminder and if it is not still not paid we will surely be forced to cancel your trip.
Any quote offered to you is valid for 7 days from that date after which we may have to vary the price due to changes in costings.
The scale of charges, expressed as a percentage of the tour price is subject to the following forfeit fees, as follows:
Period before departure in which you notify us
- More Than 60 days
- 60-30 days
- 29-16days
- Less than 16 days
Cancellation
charge
- Deposit Only
- 30% of tour cost
- 70% of tour cost
- 100% of tour cost
Accommodations
All quoted tour prices include accommodations based on double occupancy. There is a supplemental fee for single occupancy accommodations. In some lodges, children of certain age are not permitted unless where advised accordingly.
Meals
Meals are included in the tour price as stated in the itinerary, B=Breakfast, L=Lunch and D=Dinner.
Baggage
You may take along two normal size pieces of luggage, not exceeding a total of 44 lbs. per person. On charter flights in Africa the baggage allowance may be less. Arrangements have been made for safe storage while on tour. However, all baggage is at the tour member’s risk whilst on tour. We highly recommend baggage insurance.
Gratuities, Taxes and Entrances Fees
Charges for hotel taxes are included, as well as game park entrance fees and to all wildlife reserves included in the itinerary. In Africa, tips to driver-guides and escorts are not included and are at your discretion, though unavoidable.
Your Responsibilities
Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. You must also ensure that your vaccination certificates are in order and that you have taken the advice of your doctor with regard to inoculations.
Not Included in Quoted Tour Prices
The following items are not included in quoted tour prices: costs of obtaining passports or visas; personal expenses such as beverages, laundry and room service; gratuities to your safari escort, camp staff, driver-guides; excess baggage fees; communication charges; airport departure taxes; meals not specified in your itinerary; climbing gear for Mt Kenya and Kilimanjaro climbing; any airfares unless where specifically and clearly mentioned otherwise.
Insurance
An African Vulture Safaris Ltd booking condition is that you accept the hazards involved in visiting remote wildlife areas and engaging in potentially dangerous activities. We strongly recommend you protect yourself with a short-term traveler’s insurance policy to cover baggage loss, accident, medical emergencies, and trip cancellation.
Medical Information
Participation on an African Vulture Safaris Ltd tour requires that you are in generally good health. Persons with any medical problems make them known before departure.
The tour leader has the right to disqualify any participant at any time during the tour if he/she feels the participant is physically incapable and/or if a participant’s continued participation will jeopardize either the individual involved or the safety of the group.
There will be no refund given under these circumstances. By completing the booking form, the participant certifies that he/she does not have any mental, physical or other condition or disability that would create a hazard for him/herself or other guests.
Itinerary Changes and Trip Delay
African Vulture Safaris Ltd reserves the right to change a tour’s dates, itinerary or accommodations as conditions warrant, which includes but is not limited to: the substitution of hotels, alteration of the itinerary, and reversing the order of the places to be visited. These are expeditions to remote parts of the world, and we reserve the right to change the itinerary due to weather conditions, lodge availability, political conditions, and other factors beyond our control without consulting the participants.
Such decision will be made when deemed advisable for the comfort and safety of passengers and with regards to the safety of all staff. Participants have no right to any refund or other considerations in the event of these inevitable itinerary changes. If an expedition must be delayed, or the itinerary changed due to bad weather, road conditions, transportation delays, government intervention, sickness or other contingency for which African Vulture Safaris Ltd or its agents cannot make provision, the cost of delays or changes is not included.
Limitations of Liability
African Vulture Safaris Ltd, its owners, agents and employees give notice that they act only as the agents for the owners, contractors and suppliers providing means of transportation and/or all other related travel services and assume no responsibility howsoever caused for injury, loss or damage to person or property in connection with any service resulting directly from: acts of God, detention, annoyance, delays, expenses arising from quarantine, strikes, thefts, pilferage, force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations and discrepancies or changes in transit or hotel services over which it has no control. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well-being of the passengers.
In case of a medical problem arising during the expedition, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passenger. African Vulture Safaris Ltd strongly advises that participants ensure that such eventualities are covered by travel insurance. If not covered by travel insurance the responsibility still remains with the passenger and African Vulture Safaris Ltd specifically declines any responsibility whatsoever.
African Vulture Safaris Ltd the local operators, their tours and/or suppliers of services, and other cooperating agencies reserve the right to refuse individuals from a safari without refund. During the Tour, African Vulture Safaris Ltd will be able to terminate your participation on the Tour if your behavior is believed to be in breach of this obligation and in such circumstances African Vulture Safaris Ltd will have no further liability to you. Also applies to those who acts in a manner which is unsafe for themselves, or inconsiderate or unsafe to fellow travelers, and/or who ignores the requests of their guide (s) to act in a safe and responsible manner.
On advancement of deposit to African Vulture Safaris Ltd, the depositor agrees to be bound by the above described terms and conditions. African Vulture Safaris Ltd hereby notifies all passengers that any matter or cases relating to any tour is subject to/or governed by the rules and laws of the country to which it takes place and no other country according to these booking terms and conditions.
Risks
African Vulture Safaris Ltd draws your attention to the fact that there are certain inherent dangers involved with adventure travel, and the client accepts them at his/her own risk. It is however advisable to take travel insurance and a separate baggage loss before start of your safari.
By registering for the tour with African Vulture Safaris Ltd you confirm the following:
We will not be liable where any failure to perform or improper performance of the travel services is due to: you or another member of your party; or a third party unconnected with the provision of the travel services in the package and is unforeseeable or unavoidable; or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
